43.216.139  <<  43.216.141 >>   43.216.143

Working connections child care programStandards and guidelinesDuties of the departmentDuties of the department of social and health services. (Effective until July 1, 2019.)

(1) The standards and guidelines described in this section are intended for the guidance of the department and the department of social and health services. They are not intended to, do not, and may not be relied upon to create a right or benefit, substantive or procedural, enforceable at law by a party in litigation with the state.
(2) When providing services to parents applying for or receiving working connections child care benefits, the department must provide training to departmental employees on professionalism.
(3) When providing services to parents applying for or receiving working connections child care benefits, the department of social and health services has the following responsibilities:
(a) To return all calls from parents receiving working connections child care benefits within two business days of receiving the call;
(b) To develop a process by which parents receiving working connections child care benefits can submit required forms and information electronically by June 30, 2015;
(c) To notify providers and parents ten days before the loss of working connections child care benefits; and
(d) To provide parents with a document that explains in detail and in easily understood language what services they are eligible for, how they can appeal an adverse decision, and the parents' responsibilities in obtaining and maintaining eligibility for working connections child care.
[ 2013 c 337 § 1. Formerly RCW 43.215.136.]

Working connections child care programStandards and guidelinesDuties of the department. (Effective July 1, 2019.)

(1) The standards and guidelines described in this section are intended for the guidance of the department. They are not intended to, do not, and may not be relied upon to create a right or benefit, substantive or procedural, enforceable at law by a party in litigation with the state.
(2) When providing services to parents applying for or receiving working connections child care benefits, the department must provide training to departmental employees on professionalism.
(3) When providing services to parents applying for or receiving working connections child care benefits, the department has the following responsibilities:
(a) To return all calls from parents receiving working connections child care benefits within two business days of receiving the call;
(b) To develop a process by which parents receiving working connections child care benefits can submit required forms and information electronically by June 30, 2015;
(c) To notify providers and parents ten days before the loss of working connections child care benefits; and
(d) To provide parents with a document that explains in detail and in easily understood language what services they are eligible for, how they can appeal an adverse decision, and the parents' responsibilities in obtaining and maintaining eligibility for working connections child care.

NOTES:

Effective dateIntentFinding2018 c 52: See notes following RCW 43.216.909.
Site Contents
Selected content listed in alphabetical order under each group