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PDFWAC 388-106-1300

What rights do I have as a client of the department?

As a client of the department, you have a right to:
(1) Be treated with dignity, respect and without discrimination;
(2) Not be abused, neglected, financially exploited, abandoned;
(3) Have your property treated with respect;
(4) Not answer questions, turn down services, and not accept case management services you do not want to receive. However, it may not be possible for the department to offer some services if you do not give enough information;
(5) Be told about all services you can receive and make choices about services you want or don't want;
(6) Have information about you kept private within the limits of the laws and DSHS regulations;
(7) Be told in writing of agency decisions and receive a copy of your care plan;
(8) Make a complaint without fear of harm;
(9) Not be forced to answer questions or do something you don't want to;
(10) Talk with your social service worker's supervisor if you and your social service worker do not agree;
(11) Request a fair hearing;
(12) Have interpreter services provided to you free of charge if you cannot speak or understand English well;
(13) Take part in and have your wishes included in planning your care;
(14) Choose, fire, or change a qualified provider you want; and
(15) Receive results of the background check for any individual provider you choose.
[Statutory Authority: RCW 74.08.090, 74.09.520. WSR 05-11-082, ยง 388-106-1300, filed 5/17/05, effective 6/17/05.]
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