Chapter 468-305 WAC

Last Update: 12/2/15

GENERAL PROVISIONS

WAC Sections

468-305-001Definitions.
468-305-002What is the purpose of these rules?
TOLL COLLECTION
468-305-100What toll payment methods are available on WSDOT toll facilities?
468-305-105What can I do to arrange for toll payment before I use a toll facility?
468-305-125Is there a way for me to pay the toll after I drive on a toll facility before I get a toll bill?
468-305-131What happens when I use a toll facility but do not have an account or I have insufficient funds in my account?
468-305-133What should I do once I receive a toll bill in the mail?
468-305-136What happens if I do not pay or dispute my toll charge?
468-305-150What can I do once I received a notice of civil penalty?
468-305-152What can I do if I dispute my tolls, fees and/or civil penalty?
468-305-160What can I do if I want to pay the tolls but dispute a fee or civil penalty?
468-305-200Are any vehicles exempt from paying a toll?
468-305-210What is required for a qualified vehicle to claim an exemption?
468-305-220How are rental car transactions processed?
TOLL ACCOUNTS
468-305-300How can I open a Good To Go!™ toll account?
468-305-315How do I replenish my account?
468-305-316What happens if my payment does not go through when opening or replenishing an account?
468-305-320What are the various statuses that my account could be in?
468-305-330How can I get a refund if I close my Good To Go!™ account?
468-305-340In what order will my payment be applied to what I owe in toll charges?
468-305-350What happens if my check does not clear my bank?
468-305-400What forms of payment will be accepted by the customer service center?
468-305-410What toll payment methods are accepted at the TNB toll booths?
TOLL VIOLATIONS AND PENALTIES
468-305-526What happens once my dispute is received?
468-305-527What happens if I disagree with the outcome of my dispute?
468-305-528What happens if I request an in-person hearing?
468-305-529How will I be notified of the hearing decision?
468-305-540What information about my toll charges is available prior to the administrative hearing or submission of a written dispute?
468-305-542What evidence will be before the administrative law judge at the hearing or when reviewing the written dispute and waiver of hearing?
468-305-560What is the final order?
468-305-570When is payment due if I am found to have committed the toll violation?
468-305-580How do I find out if a hold has been placed on my vehicle registration renewal?
468-305-582How do I pay amounts forwarded to a collection agency?
DISPOSITION OF SECTIONS FORMERLY CODIFIED IN THIS TITLE
468-305-010Who collects the toll charges on WSDOT toll roads and bridges? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-010, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-015What is "dynamic toll pricing"? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-015, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-020What is "variable toll pricing"? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-020, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-030What is the State Route 167 high-occupancy toll (HOT) lanes pilot project? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-030, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-110Why should I use a Good To Go!™ Pass? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-110, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-120What is a photo toll? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-120, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-122What is a Pay By Plate? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-122, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-124What is a Customer-Initiated Payment? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-124, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-130What is a Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-130, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-132What information will be included in a Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-132, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-135What happens if I don't pay my Pay By Mail toll bill? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-135, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-140How do I dispute a toll charge? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-140, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-302Do I need to establish a separate Good To Go!™ account for each Good To Go!™ toll road or bridge that I use? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-302, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-310What are the different types of Good To Go!™ toll accounts available and what information is required for each? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-310, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-420What administrative services are provided to WSDOT toll customers without charge? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-420, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-500What is a toll violation? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-500, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-502What is a civil penalty? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-502, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-505What is a notice of civil penalty (NOCP)? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-505, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-510How do I pay a NOCP? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-510, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-515How can I contest or dispute a notice of civil penalty? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-515, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-520How do I submit a written dispute and waiver of hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-520, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-525Who reviews the Written Dispute and Waiver of Hearing Form? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-525, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-530How do I request an in-person administrative hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-530, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-550What is the burden of proof at the hearing or for the written dispute and waiver of hearing? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-550, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-562Can I appeal a final order? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-562, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
468-305-572Will interest be charged if an NOCP is not paid? [Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-572, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.] Repealed by WSR 15-24-123, filed 12/2/15, effective 1/2/16. Statutory Authority: RCW 47.01.101(5), 46.63.160, 47.46.105, 47.56.785, 47.56.790, and 47.56.880.
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