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PDFWAC 388-71-0873

What are the minimum requirements for training programs to provide remote skills training?

(1) A training program offering remote skills training must meet the following minimum requirements:
(a) Provide students with:
(i) The opportunity to practice, review, and receive coaching for every skill;
(ii) Virtual classroom demonstrations or videos of each skill;
(iii) Access to all supplies and materials required for practice;
(iv) Reasonable alternatives for skills when a live partner would not be safe or practical;
(v) Clearly outlined student performance guidelines for each skill that provide definitions for the levels of performance, such as:
(A) Excellent – Exceeds expectations;
(B) Satisfactory – Meets expectations;
(C) Developing – Approaching expectations;
(D) Potential for harm – Fails to meet expectations.
(vi) The opportunity to receive individualized feedback on every skill within seven business days unless other mutual arrangements are made;
(vii) The ability to receive instructional support through multiple formats such as by phone, chat, text, or email, or using the technology provided through a learning management system;
(viii) Equal access to knowledge acquisition through such methods as providing materials in multiple formats, allowing access through different devices, and providing learner-centered approaches for individual situations;
(ix) Accessible instructions for all technology skills required;
(x) Technical support for any technology that students need to access the training;
(xi) The ability to communicate with an instructor, peer mentor, or basic support team in real time to answer questions scheduled with varying hours to accommodate students who may work different shifts;
(xii) Downloadable and printable step-by-step guides for each skill taught.
(b) Include scheduled, flexible opportunities for students to access support during which a student may ask questions and have skills demonstrated.
(c) Support knowledge acquisition of skills equitably using methods designed to accommodate the needs of diverse learning styles and the use of various devices; and
(d) Provide reasonable accommodations to students upon request.
(2) If a student fails to attain a satisfactory skill level for any skill through remote training, the training program will provide opportunities for remediation or additional practice for the skill.
(3) A training program must be approved by DSHS to provide remote skills training. Initial approval shall be provisional for one year during which a training program will be required to:
(a) Confer with DSHS training quality assurance staff no less than quarterly;
(b) Allow DSHS training quality assurance staff access to any materials, processes, training sessions, and documentation when requested; and
(c) Track student certificates of completion and monitor pass/fail data to the extent feasible for all students trained remotely and provide that data to DSHS when requested.
(4) Renewal of approval to provide remote skills training after the one-year provisional period shall be conditional upon a training program's:
(a) Adherence to the standards outlined in this section; and
(b) Satisfactory demonstration, to the extent feasible, that the training program's pass/fail rate for students trained remotely meets or exceeds the statewide average pass/rate for students trained in person.
(5) If data for renewal is insufficient to determine an accurate pass/fail rate, the department may renew provisional certification for an additional year.
[Statutory Authority: RCW 74.08.090, 74.39A.070, 74.39A.074, 18.20.270, and 70.128.230. WSR 22-10-024, § 388-71-0873, filed 4/25/22, effective 5/26/22.]
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