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PDFWAC 284-37-060

Dispute resolution.

As required at chapter 82, section 14(3), Laws of 2007, after the deputy insurance commissioner responsible for market conduct oversight has responded to an insurer's issues, the insurer may request mediation of the issues. The following process governs mediation of insurer market conduct oversight issues.
(1) A request for mediation of the issues must be made within five working days after receipt by the insurer of a final decision on any issue.
(2) The commissioner will maintain a list of approved mediators to mediate disputed issues. All approved mediators will be qualified by training and experience.
(a) The commissioner will publish a copy of the current resume and fee schedule of each panel mediator on the commissioner's website (
(b) At the start of a market analysis process or the start of a market conduct examination, the insurer must select a mediator and alternate mediator from the approved list.
(c) The party requesting mediation is required to pay the costs of the mediator.
(3) As provided at chapter 82, section 14(4), Laws of 2007, at any point in the mediation, the insurer may commence an adjudicative proceeding under chapters 48.04 and 34.05 RCW.
[Statutory Authority: RCW 48.02.060 and 2007 c 82. WSR 07-16-146 (Matter No. R 2007-02), ยง 284-37-060, filed 8/1/07, effective 9/1/07.]
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