(1) Your password or personal identification number (PIN) is your electronic signature on all claims filed and its use is equivalent to your signature on written forms.

(2) Security of the password or PIN is your responsibility. You are responsible for any payments made as a result of the use of your password or PIN unless you provide evidence showing that the individual using your password or PIN was not authorized to do so. You must establish a new password, or your PIN must be reset if you forget it or if someone else, including an employee of the department, learns of it. You are responsible for either:

(a) Accessing the department's online services to establish a new password; or

(b) Contacting the department to reset your PIN.