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PDFWAC 388-101D-0197

Who may request a client critical case protocol and when is it initiated?

(1) A client, the client's legal representative, or the provider may request a critical case protocol if:
(a) The client is at risk of losing their home;
(b) The client is at risk of losing their supported living provider;
(c) The client is medically cleared for discharge from a hospital but does not have a discharge plan;
(d) The client's person-centered service plan or positive behavior support plan cannot be implemented as written; or
(e) There is other indication of a critical case.
(2) DDA must respond to the request for a critical case protocol no more than five working days after receiving the request.
(3) A client critical case protocol may be initiated by DDA when requested by:
(a) The client or legal representative, if the client has one; or
(b) The supported living provider.
(4) DDA must initiate a client critical case protocol if the provider suspends the client's services or DDA learns that the client is at risk of losing residential supports from the provider.
[Statutory Authority: RCW 71A.12.030 and 71A.26.030. WSR 24-02-042, ยง 388-101D-0197, filed 12/27/23, effective 1/27/24.]
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