CERTIFICATION AND MONITORING
Certified community residential services and supports.
Residential services contract.
Application for initial certification.
Change of ownership.
Notice for change of ownership.
The department may deny—Application.
The department must deny—Application.
State and federal access to program.
Plan of correction.
Access to certification evaluation report and plan of correction.
Group training home.
Department approval of group training home status.
Service provider responsibilities.
Liability insurance required.
Liability insurance required—Commercial general liability insurance or business liability insurance coverage.
Liability insurance required—Professional liability insurance coverage.
Administrator responsibilities and training.
Policies and procedures.
Background checks—Requirements for service providers.
Background checks—Provisional hire—Pending results.
Staff training before working alone with clients.
Staff training within four weeks of employment.
Staff training within six months of employment.
Staff training to be current.
Certified community residential services and supports—General training requirements.
Approval of staff-coverage schedules.
CLIENT RIGHTS AND TREATMENT
Treatment of clients.
Client health services support.
Physical and safety requirements.
Services to nonclients.
Community protection clients and other clients in the same household.
Client refusal to participate in services.
Changes in client service needs—Nonemergent.
Changes in client service needs—Emergent.
Service provider refusal to serve a client.
INDIVIDUAL INSTRUCTION AND SUPPORT PLAN
Individual support plan.
Development of the individual instruction and support plan.
Documentation of the individual instruction and support plan.
Implementation of the individual instruction and support plan.
Accessibility of the individual instruction and support plan.
Ongoing updating of the individual instruction and support plan.
Shared expenses and client related funds.
Individual financial plan.
Managing client funds.
Using client funds for health services.
Reconciling and verifying client accounts.
Combining service provider and client funds.
Client bankbooks and bankcards.
Client financial records.
Transferring client funds.
Medication—Types of support.
Medication administration—Nurse delegation.
Storage of medications.
Disposal of medications.
Psychoactive medication assessment.
Psychoactive medication treatment plan.
Psychoactive medication monitoring.
CLIENT AND PROGRAM RECORDS
Confidentiality of client records.
Charging for searching and duplicating records.
Retention of client records.
Contents of client records.
Client's property records.
POSITIVE BEHAVIOR SUPPORTS
Positive behavior support.
Positive behavior support plan.
Group home providers.
Restrictive procedures approval.
Physical intervention systems.
Restrictive physical interventions.
Physical intervention training.
Mechanical and chemical restraints.
Monitoring physical and mechanical restraints.
Community protection—Policies and procedures.
Community protection—Treatment team meetings.
Community protection—Staff training.
Community protection—Treatment plan.
Community protection—Client records.
Community protection—Client transportation.
Community protection—Program residential location.
Community protection—Reducing a client's restrictions.
Community protection—Leaving the program against treatment team advice.
CRISIS DIVERSION BED AND SUPPORT SERVICES
Crisis diversion—Access to services.
Crisis diversion bed services—Location.
Crisis diversion bed services—Services and activities.
Crisis diversion bed services—Treatment plan.
Crisis diversion bed and support service providers—Client records.
Crisis diversion bed services—Client records.
Crisis diversion support services—Location.
Crisis diversion support services—Services and activities.
Mandated reporting to the department.
Mandated reporting to law enforcement.
Mandated reporting policies and procedures.
Community protection program—Circumstances resulting in enforcement remedies.
Community protection program—Authorized enforcement remedies.
Community protection program—Considerations for imposing remedies.
INFORMAL DISPUTE RESOLUTION AND APPEALS
Informal dispute resolution.
ABUSE-NEGLECT FINDING - INDIVIDUAL
Investigation of reports.
Notice to individual of preliminary findings.
Notice to others of preliminary findings.
Disputing a preliminary finding.
Disclosure of investigative and finding information.
Hearing procedures to dispute a preliminary finding.
Appeal of the initial order.
Finalizing a preliminary finding.
Reporting final findings.
Notice—Proof of service.