PDFWAC 246-341-0660
Behavioral health information and assistance—Certification standards.
(1) Agencies certified for behavioral health information and assistance services provide information and assistance services that are considered nontreatment behavioral health services that support an individual who has a need for interventions related to behavioral health. Behavioral health information and assistance services under this certification include services such as:
(a) Crisis telephone support in accordance with the service standards in WAC 246-341-0670; and
(b) Emergency service patrol in accordance with the service standards in WAC 246-341-0680.
(2) Agencies providing information and assistance services are not required to meet the requirements under WAC 246-341-0640.
(3) Agencies providing information and assistance services must maintain and provide a list of resources, including self-help groups, behavioral health services referral options, legal, employment, education, interpreter, and social and health services that can be used by staff members to refer an individual to appropriate services.