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PDFWAC 208-620-553

Conducting residential mortgage loan servicing activities in the United States or outside the United States.

(1) You are prohibited from conducting the following activities from any location outside the United States or its territories:
(a) Receiving payments and maintaining the payment records;
(b) Collection activities;
(c) Any communications with consumers; or
(d) Receipt of data from or disbursement of data to borrowers.
(2) The following activities may be conducted from a location outside the United States or its territories:
(a) Data entry;
(b) Document review;
(c) Recommendation for action;
(d) Records searches;
(e) Credit dispute analysis; or
(f) Escrow account analysis.
[Statutory Authority: RCW 43.320.040 and 31.04.165. WSR 18-16-024, ยง 208-620-553, filed 7/24/18, effective 9/1/18.]