PDFRCW 43.20A.420
Purchase of services from public or nonprofit agencies—Secretary to provide consultative, technical and development services to suppliers—Review of services.
The secretary shall work with the suppliers of purchased services by:
(1) Providing consultation and technical assistance;
(2) Monitoring and periodically reviewing services in order to assure satisfactory performance including adherence to state prescribed workload and quality standards; and
(3) Developing new and more effective and efficient approaches to and methods of delivering services.