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PDFWAC 468-305-400

What forms of payment will be accepted by the customer service center?

(1) Credit card. The CSC will accept and process the following types of credit cards as a customer's method of payment:
(a) MasterCard;
(b) VISA;
(c) American Express;
(d) Discover;
(e) Branded debit cards.
(2) Debit card. The CSC will accept and process debit cards. Debit cards that require a pin for processing will be accepted only for in-person transactions.
(3) Check. The CSC will accept the following forms of checks (in U.S. currency) as a customer's method of payment:
(a) Personal first-party check (no third-party checks will be accepted);
(b) Business check;
(c) Electronic check (automatic clearing house - ACH);
(d) Money order;
(e) Cashier's check;
(f) Traveler's check;
(g) Bank or teller's check;
(h) Government check (warrant);
(i) Voucher or similar draft guaranteed by a U.S. bank.
(4) Cash. The CSC will accept cash in the form of U.S. coin or currency.
(5) Electronic benefits transfer. The CSC will accept and process electronic benefits transfer (EBT) at walk-in CSC locations.
(6) Inter agency payment. The CSC will accept and process inter/intra agency payment (IAP) for accounts flagged as a state agency.
(7) Electronic check (ACH).
(a) The CSC will accept direct payment from your bank account via electronic check (also known as automatic clearing house - ACH) at the walk-in centers, mobile units, online, via phone, mail and fax. Foreign banks will not be accepted.
(b) ACH payments will require either a signed authorization or electronic signature authorization from the customer. The authorization can also be verbal for payments by phone.
[Statutory Authority: RCW 46.63.160(5), 47.01.101(5), 47.56.030(1), and 47.56.795. WSR 19-20-102, 20-01-144, 20-07-042, 20-10-058, 20-13-092, 20-17-062, 20-21-022, 21-04-129, 21-07-121 and 21-11-042, § 468-305-400, filed 10/1/19, 12/17/19, 3/10/20, 4/30/20, 6/16/20, 8/12/20, 10/9/20, 2/2/21, 3/23/21 and 5/13/21, effective 7/1/21. Statutory Authority: RCW 46.63.160, 47.46.105, 47.56.010, 47.56.030(1), 47.56.070, 47.56.403, 47.56.785, 47.56.795. WSR 11-07-039, § 468-305-400, filed 3/14/11, effective 12/3/11 at 12:00 a.m. per WSR 11-24-042.]
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