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PDFWAC 388-892-0300

What are the uniform qualifications for an initial VR service contract?

A VR service contractor must meet all of the following uniform qualifications, as specifically detailed in the DVR RFQ for VR service contracts, to obtain any/all specific types of initial VR service contracts. Such qualifications shall include but not be limited to, qualifications regarding conformance to:
(1) Federal, state and local laws and DSHS regulations and policies;
(2) Accessibility;
(3) Safety and health;
(4) Liability insurance coverage;
(5) Having a system in place to report the effectiveness and efficiency of the provider's DVR services;
(6) Having a system in place to gather and report DVR customer satisfaction;
(7) DVR code of ethics and standards of practice;
(8) Having a complaint and dispute resolution process in place for DVR customers;
(9) Having current background checks in place for personnel serving DVR customers.
[Statutory Authority: RCW 43.20A.310(2), 74.29.020(3) and 74.29.080(8). WSR 03-19-075, ยง 388-892-0300, filed 9/12/03, effective 10/13/03.]
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