HTML has links - PDF has Authentication
388-818-0340  <<  388-818-0350 >>   388-818-0360

PDFWAC 388-818-0350

What may a client do when dissatisfied with relay services?

(1) ODHH must ensure that clients have access to customer services for the relay service provider or an opportunity to resolve quality of service issues with TRS regarding:
(a) Any problems with the relay service; and/or
(b) Dissatisfaction with explanations given for any relay service problems.
(2) To assist dissatisfied clients, the ODHH compliance officer must provide names and telephone numbers for customer support.
[Statutory Authority: RCW 43.20A.725, 43.20A.720, 2001 c 210. WSR 03-05-100, ยง 388-818-0350, filed 2/19/03, effective 3/22/03.]
Site Contents
Selected content listed in alphabetical order under each group