(1) Tickets erroneously printed or in any way mutilated when received by a lottery retailer must be returned by the lottery retailer immediately to the director. Credit may be allowed for said tickets but only if the authenticity of the tickets can be reasonably determined by the director. Credit will not be allowed if said tickets were previously validated or a validation attempt was made.

(2) Unless the director is satisfied that a mutilated ticket is authentic, no credit or prize will be issued to the holder of said ticket.