The department must support veterans by providing information regarding available veterans services. Subject to the availability of amounts appropriated for the specific purposes provided in this section, the department must:

(1) Contact veterans within 90 days of receipt of a discharge notice from the department of defense and provide information about veterans benefits and services; and

(2) Beginning December 1, 2028, and every two years thereafter, report to the governor and the appropriate standing committees of the legislature regarding veterans services. The report must include, at a minimum:

(a) The number of veterans residing in each county;

(b) The number and type of veterans services available in each county;

(c) The number of veterans served in the reporting period by the department, veterans service officer program, and counties contracting with the department for veterans services, including the number of veterans served who reside in an adjacent county;

(d) The number of claims filed in the reporting period by veterans service organizations contracting with the department;

(e) The percentage of veterans served in the reporting period who received service-related disability and nonservice-connected veterans' pensions; and

(f) Identification of:

(i) Each county where the percentage of the veteran population receiving service-related disability and nonservice-connected veterans' pensions is below the national average; and

(ii) Each county that does not provide access to a veterans service officer through the veterans' assistance program defined in RCW 73.08.005, through a contract with the department, through the veterans service officer program described in RCW 43.60A.230, or directly through the department.

Findings—Intent—2025 c 294: "The legislature finds that veterans are eligible for state and federal benefits, but may be unaware of those benefits or the process to apply for them. Veterans service officers serve a critical role in assisting veterans and their families with identifying and applying for federal benefits, including health care, service-connected disability, nonservice-connected pension, employment, education, housing, burial, and survival benefits. The federal department of veterans affairs provides over $6.5 billion per year in benefits to veterans in Washington. The average veteran receiving service-connected disability compensation benefits receives over $1,700 per month.

The legislature further finds that nationwide, approximately 32 percent of veterans receive federal disability compensation. Washington currently has approximately 530,000 resident veterans, but only 158,000 veterans are receiving federal benefits. Currently, veterans in 15 Washington counties receive benefits at or above the national average, 21 counties are within 10 percent of the national average, and three counties are more than 10 percent below the national average.

Therefore, the legislature intends to expand the veterans service officer program started in 2019 to increase the number of veterans applying for and receiving federal benefits. The program's first veterans service officer assisting veterans in the identification of benefits and filing of claims increased the number of veterans applying for benefits from 13 in the first year to 323 in the third year, and from no annual disability payments to $2,696,524 in federal benefits each year. The Washington state department of veterans affairs' September 30, 2024, veterans service officer program report estimates the cost to expand the program is $160,000 per year for each additional county. The legislature intends to expand the program by one to two veterans service officers per biennium beginning with the counties with the lowest percentage of benefits received, until all counties are at or above the national average." [ 2025 c 294 s 1.]

Effective date—2025 c 294: "This act takes effect July 1, 2028." [ 2025 c 294 s 4.]